Melbourne, VIC

Operations Manager

Operations
Full time
VIC
  • Join a well-established Australian Business
  • Hands on Senior Operational Leadership Role
  • Attractive salary & employee benefits
  • Genuine opportunities for advancement

About Us

Murrays Coaches is proudly a 100% Australian family-owned business. Since 1966 we’ve grown into one of the country’s largest coach companies with a world-wide reputation for excellence. We are privileged to be the appointed transport provider for many of Australia’s leading organisations as well as operating seat-in-coach services in Queensland, New South Wales and the Australian Capital Territory.

The Opportunity

As the Melbourne Operations Manager you’ll play a pivotal role in the delivery of chartered ground transport services to our customers in Melbourne based out of our Footscray depot. This is a senior leadership role suited to a confident, hands-on manager. You’ll be responsible for ensuring the highest standards of safety, compliance and service excellence. The successful candidate must be able to lead, guide and mentor the local team.

Key Responsibilities

  • Ensure a high level of compliance to all workplace obligations.
  • Recruit and manage staff performance and employment outcomes.
  • Oversee daily scheduling, job allocation and logistics.
  • Be a point of escalation for incidents and operational reporting internal and external.
  • Collaborate with industry to remain informed for best practice and opportunities.
  • Support planning for simple and complex transport tasks.
  • Manage and maintain effective relationships with affiliate partners.
  • Provide operational and logistics advice to Sales Job Managers.
  • Quality control operational aspects of assigned bookings.
  • Manage supply and demand using existing Availability systems.

About You

  • Proven experience managing operations in a leadership role within a fast-paced and complex environment.
  • A strong people leader with experience leading frontline and operational teams.
  • Confident stakeholder manager with both customer and vendor management experience and a solutions focused attitude.
  • Strong commercial acumen to balance delivery with cost control without compromising performance outcomes.

Why Join Murrays?

  • A senior leadership position with real authority.
  • Direct influence to grow the business.
  • Stable, long-term role for the right candidate and,  
  • Genuine career development opportunities.

If you believe you fit the above criteria, please apply online or email your resume and cover letter to employment@murrays.com.au. Be sure to include the title of the job you are applying for in your application. Applications close Tuesday 10 February.